mountstride – A Salon CRM that puts your clients front and centre Find out how mountstride could handle every enquiry, appointment and treatment for your salon
Every Salon owner has problems – mountstride
has all the solutions
Lost Enquiries and Missed Appointments
Too Many Enquiries, Too Little Time
Not Staying in Touch
Your clients love knowing you care, and the communication tools on mountstride CRM make it easy to show them. Through automation and personalisation, you can target emails, messages and reminders to let your clients know just how important they are to you.
A Clear View of Each Client
How often does a client visit your salon? What is their favoured treatment? When is it their birthday (they might want to treat themselves)? mountstride helps you to paint a full picture of each client, so you can tailor the service your salon provides.
A Lack of Access
If your clients are all listed in a book and your team can’t find the book, that vital information is useless. mountstride makes it easy for approved members of your team to access the system any time, from any device and find the information they need. Simply log on, check the details and plan tomorrow’s treatments.
A successful salon is one which gives clients the treatments they need, when they need them. Whether you run a single hair salon with a few seats, or a chain of nail bars, you need a CRM tool that logs every enquiry and keeps the details of your bookings in a single, easy to use place. Keep track of when and where people get in touch, send out appointment reminders and make sure your team know exactly what they’re doing – all day, every day.
Those mountstride features that could give
your salon a customer care makeover
Every Detail Captured
Everything you need to know about every client gathered in one place. When did they enquire? What are they looking for? Have you suggested any properties? Has it been followed up? For every question you need to ask, mountstride will have the answer.
Save Time for Treatments
An intuitive user interface means that every member of your team will be up and running on mountstride in no time at all. No long training period means no time wasted, and before you know it your leads and sales will be managed in a seamless and highly efficient manner. The fact that everyone has access to the same information means that the service you provide is 100% consistent.
Control Every Booking
mountstride integrates seamlessly with your existing platforms and systems. From struggling over spread sheets, files and documents to having a full spectrum view in a single place – it’s a transformation that happens painlessly and without any risk of losing vital client information.
Follow Your Clients
Every business needs to make the best use of data, and in a real estate agency this is especially true. As well as easing your day to day operations, mountstride will gather the analytics you need to take the long view. Reports on market trends, area demographics and client interactions will help you to tailor effective strategies.
The Full Package
You can customise mountsride to fit your real estate agency like a glove. Whatever service level agreements (SLAs) you set – on issues such as responding to client enquiries, sending out payment reminders or providing property details – you can make them an automatic part of the sales pipeline. If your team misses a target you’ll know about it straight away, not when it’s too late and the client has gone elsewhere.
Welcome Clients Back
Track recurring bookings to make sure you’re ready and waiting to roll out the red carpet for your most regular and valued clients.
Keep Track of What You Need
Some treatments need more space or extra equipment and mountstride will flag this up and let you make arrangements the rest of your team can see.
Keep Your Clients Informed
If a booking is made or an existing appointment modified, mountstride CRM will give you the option of automatically notifying the client involved.
The Overview You Need
Set a day, week or month view of the calendar to keep track of your appointments. Spot clashes long before they impact and stay on top of where your team should be and what they should be doing right here, right now.
Get the Timing Right
Every business needs to make the best use of data, and in a real estate agency this is especially true. As well as easing your day to day operations, mountstride will gather the analytics you need to take the long view. Reports on market trends, area demographics and client interactions will help you to tailor effective strategies.
Integrate Beautifully
You can customise mountsride to fit your real estate agency like a glove. Whatever service level agreements (SLAs) you set – on issues such as responding to client enquiries, sending out payment reminders or providing property details – you can make them an automatic part of the sales pipeline. If your team misses a target you’ll know about it straight away, not when it’s too late and the client has gone elsewhere.
Take the Long View
The overview provided by mountstride means that the information you need to pull in leads, respond with speed and maximise sales is at your fingertips in one place. Get in touch with us and we’ll give you a free demo to show the kind of seamless collaboration that mountstride offers to real estate agencies.
Demand Perfection
You have your own Service Level Agreements (SLA) and you can apply these to mountstride. Set criteria such as how quickly to respond to an enquiry, when to send out a reminder and how to reach out to on-off clients. Pick your own targets and mountstride will help you to hit them.
Every client, every treatment, every time
Every enquiry that comes in to your salon is picked up and securely logged. Your team will be able to find out what a client wants, and make sure that they receive the right response. We’re not afraid to say that it’s a beautiful solution.
Hold your salon up in front of the mountstride mirror
The full view of your salon which mountstride provides means you can see exactly what you’re doing right, how well your team is performing and what you could improve. Get in touch with us now and we’ll give you a free mountstride demo, showing you the features, your salon could be transformed by.
USD 
GBP 
EUR 
