Be Creative and Efficient with the Best Advertising CRM Make every lead count.
Make every client happy. Get in touch to find out how
If you have issues like broken communications and lost leads mountstride makes them disappear recognise these problems? mountstride has the answers
Not Enough Conversions
Too Little Time
Vague Communication
Uniquely tailored messaging is a vital part of client relationships. mountstride combines automation with personalisation to let you create emails, marketing and social media content that is bespoke for each and every client. Send the right message at the right time and let your clients know you understand them completely with mountstride.
An Incomplete View of the Client
When you deal with a client – from a new lead to an established account – you need all the info at your fingertips. mountstride creates a full picture of each client and keeps it on one, easily accessed platform. When you need to know the industry they work in, the status of their enquiry and the history of your transactions with them it’ll be right there.
Patchy access
The cloud-based nature of mountstride means that your team can access the client information they need at any time and from any device. Deal with global clients on the move and round the clock, and never let a lead slip through your fingers.
Your clients are the foundation of your business and mountstride lets you map every stage of their journey, from initial enquiry through to long term account handling. Shape the way you handle them by analysing the contact they make with you, and tailor every reminder, message and solution to perfectly fit the profile you create. Every part of the sales pipeline runs smoothly when mountstride takes charge.
The amazing mountstride features your
advertising agency is looking for
The Full Picture
The detailed data on every client pulled together in one place. When did they come to you? What are their preferences? How have you delivered for them in the past? What will they need in the future? If you have a question, mountstride has the answer.
Simple to Use
Remember when introducing a new system meant the office grinding to a halt for retraining and onboarding? mountstride does things differently. An intuitive user interface and a seamless operating system means that your team will be able to pick it up and run with it from the first hour of the first day.
Seamless Integration
The tools, apps and platforms that you already use will slot simply into mountstride, creating one unified and consistent system. Shift from struggling to cross reference files, documents, spread sheets and emails to dealing with a single point of access. When a member of your team needs to know about a client, they’ll know about a client, from top to bottom.
Long Term Strategy
The data that comes into your agency is incredibly valuable, but only if you use it properly. mountstride gathers the analytics you need to take a long term, strategic view of your agency. Regular reports give you the low down on market trends, emerging demographics and client interactions, so you can see what’s working and plan future delivery.
Hit Every Target
mountstride isn’t an off the peg solution. You can customise it to fit your advertising agency perfectly, and that means setting the targets you expect your team to hit. Draw up your service level agreements (SLA) and make them a part of the system, from how long it takes to answer an email to when a payment reminder should be sent. If a target isn’t going to be met, you’ll know about it long before your client does.
Never miss a lead
As soon as a lead comes into your agency it’s a part of the mountstride platform. It’s spotted by your team, filtered to the right person and responded to quickly. You can grab every client before the competition has a chance.
Overview
A full client overview means that the information you need is always waiting for you. Bring in leads, maximise conversions and grow your business. Contact us today and we’ll provide a free demo showing you exactly what mountstride offers.
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