360° E-CRM for Your E-Commerce Business

Effectively manage your end to end customer engagement.

Ecommerce CRM

Better customer service for your ecommerce business

A CRM designed for all ecommerce businesses. Easily manage, integrate and deliver the best customer experience.

“Customer service as a norm, not an exception”.

Effective Pre-Sales Engagement

Effective Pre-Sales Engagement

Addressing pre-sales questions effectively and instantly could increase sales. Answer questions related to products, stock availability, promotions, shipping to enhance the opportunity of sales.
Effective Pre-Sales Engagement
Post Sales Customer Service
Post Sales Customer Service

Post Sales Customer Service

Empower your customer services team. Understand customer behaviour, effectively manage post-sales queries and concerns.
Stay Ahead of the Competition

Stay Ahead of the Competition

Use real and relevant data to increase overall efficiency. Get useful insights about customer mindset, decision criteria, product evaluation questions, product availability and fulfilment. Use the knowledge to communicate with both the customers and suppliers for enhanced service.
Stay Ahead of the Competition
Personalise Customer Experience
Personalise Customer Experience

Personalise Customer Experience

Evaluate behaviour, past orders, customer journey, individual details and offer personalised service.
Collaborative Environment

Collaborative Environment

Whether your business has single or multiple contact points, mountstride lets you conveniently manage everything under a single platform.
Collaborative Environment
Easy Order Management
Easy Order Management

Easy Order Management

As an Ecommerce CRM, mountstride lets you easily manage orders received from web-forms, emails and even phone calls.
Customer Segmentation with Intuitive Tagging and Grouping

Customer Segmentation with Intuitive Tagging and Grouping

Segment customers for personalised and focussed mass campaigns and individual interactions. Apply tags to contacts received via newsletter subscription, abandoned carts, website, telephone orders and filter for a quick view.
Customer Segmentation with Intuitive Tagging and Grouping
Ecommerce Platform Integrations
Ecommerce Platform Integrations

Ecommerce Platform Integrations

Integrate with ecommerce shopping cart platforms like WooCommerce, Magneto, Shopify, NopCommerce, custom. Integrate end to end entities like web-forms, chatbots, customer registrations, carts, orders, apps and send data directly into mountstride.
Intelligent Reporting

Intelligent Reporting

Turn data into knowledge, knowledge into intelligence. Drive smart actions, optimise and grow your business
Intelligent Reporting
Free for up to 5 users, no fixed contracts, no credit card required.

Simple, transparent pricing

Affordable plans for organizations of every stage, shape and size.
No contracts, so you can stay because you want to.
Price starting from
$ 9 /user/mo*
*prices exclude local taxes if applicable.
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